Updated Articles

  1. Is it safe to do the fitness assessment without medical support?

    Our active fitness assessment requires a client to get their heart rate up using simple exercises in a short period of time, e.g. jogging or stepping. Since we have simplified the process to allow clients to perform these tests in the comfort of the...
  2. Can the screening app tell if I am hypertensive or just experiencing a surge in readings?

    The screening app takes a point-in-time measurement. So, any temporary surge due to high-stress levels or fatigue as an example will cause high blood pressure readings to reflect in the results. It is thus advisable for clients to be calm and relaxe...
  3. How much will a screening session cost me?

    The initial screening and subsequent annual compulsory screenings are completely free of charge. Clients will  soon have the option to request as many voluntary screenings as they like, at a small fee per screening, on  momentum.co.za . ...
  4. What is the difference between the initial screening and the reassessment?

    Process wise, the reassessment screening will be accessible from a generic screening link in the reminder  communication that we will send to clients, as well as being available on the website. It will be a web-based  solution, which means client...
  5. When will my discount get updated?

    Screening results will be processed daily until a daily cut-off time. Results that are received after the cut-off time will be processed the following day. Once results are updated, the correct premium will be calculated immediately. Therefore, if c...
  6. Where can I view my screening results?

    The full set of screening results will be sent to the insured life’s smartphone via SMS immediately after screening. The insured life can also view results on their smartphone while screening.  Existing Myriad clients will be able to view results ...
  7. How to get the best results from the screening

    Please follow the screening guidelines displayed at the start of the screening for best screening results, for example: clients need to be seated and at rest during the screening client's face needs to be fully exposed there should be no light s...
  8. How long does a screening take to complete?

    The initial screening takes up to 90 seconds, with a bit more time to answer the mandatory questions. The reassessment screening takes up to 10 minutes if you also complete the fitness assessment, typically a step test, and depends on your level of ...
  9. If my smartphone does not support the screening app, how will I screen?

    Screenings can be performed on any compatible smartphone – the smartphone does not need to be owned by clients. This means clients can use either their adviser’s phone (for initial screening) or a friend/family’s phone to access the screening link. ...
  10. How to do a LifeReturns® screening (three-minute video)

    LifeReturns® digital screening: Three-minute video Your browser does not support HTML5 video. Video transcript As a client, when your financial adviser prepares a Momentum life insurance quote for you, they will ask you to complete a Li...