Yes, international screening is possible in all countries, but there is a manual process for international clients who do not have access to the South African Playstore or iStore.
Here are the two scenarios in terms of how it can work:
- If the client has access to the South African Playstore (Android) or iStore (Apple):
- If the client has a South African cellphone with a South African cell number, the client will be able to screen for LifeReturns®, provided that:
- They can still receive an SMS, which is possible if they have activated roaming:
- They can still access the screening app, which is only available in the South African app store.
- Their internet security and Kimi’s security don’t block them.
- If the client DOES NOT have access to the South African Playstore (Android) or Istore (Apple):
- The Myriad Quote Support team can be contacted via email to support the process.
- However, a longer SLA of two working days will apply for these queries.
- A manual SMS or WhatsApp message can be sent to the client to facilitate the screening process if they do not receive the SMS.