Updated Articles

  1. Will you inform me that I am due for an annual compulsory reassessment screening?

    Clients will receive multiple reminders to encourage them to complete their compulsory reassessment.  Their initial notification appears in their LifeReturns® quotation.  An explanation of what reassessments are and when they are due is include...
  2. Can I complete the reassessment screening before my policy is issued?

    Yes. Clients will soon have the option to request as many voluntary screenings as they like, at a small fee per screening, on Momentum’s client portals such as momentum.co.za . Until then, they will need to contact their financial adviser and reque...
  3. If I do a voluntary screening soon after my initial screening, and the fitness result is worse, will the worst result be applied?

    No, we will use the best set of results until the next improved set of results become available. Clients enjoy the results that give them the highest discount until completing the next compulsory reassessment or the end of the next reassessment seas...
  4. How long are my screening results valid for before I take a Myriad policy?

    The results are valid for three months or until the end of December after screening if it was not applied to any policy. If the results have been applied to any policy, the results will be valid until the end of the next compulsory reassessment peri...
  5. What does the screening app assess?

    The digital screening, for the purpose of LifeReturns®, assesses BMI, blood pressure, medical aid membership and physical fitness. Some of the factors are assessed by the  screening technology, e.g., blood pressure, resting heart rate and fitness le...
  6. Must I be vaccinated against Covid 19 to participate in LifeReturns®?

    No, this is not a requirement to take up LifeReturns®.
  7. How often is Myriad planning to change the discount factors?

    The factors included in, and levels required for, LifeReturns® discount percentages will not be changed before 31 December 2027. The factors referred to are: Body Mass Index (BMI) Blood pressure and medical aid membership Physical Fitness Regul...
  8. Do the discount factors make provision for older ages?

    The discount model does not change at older ages, but age is allowed for inherently in the fitness component since the fitness requirement will vary by age. Optimal blood pressure is deemed to be appropriate irrespective of age and medical aid membe...
  9. How do I inform Myriad of improved discount factor results?

    The only way Myriad can record improved results is through the digital screening process. Clients can provide results by completing the annual compulsory reassessment digital in-app screening or voluntary digital screening (at a fee determined from...
  10. What could cause my discount to reduce?

    The discount could reduce because of the following: After the initial digital screening, it is possible for the discount to reduce following the BMI validation by a nurse, i.e., if the nurse validated BMI is different from the one declared by the ...