Popular Articles

  1. How long are my screening results valid for before I take a Myriad policy?

    The results are valid for three months or until the end of December after screening if it was not applied to any policy. If the results have been applied to any policy, the results will be valid until the end of the next compulsory reassessment peri...
  2. Why is it compulsory to complete the annual reassessment screening?

    The results from the discount factors we screen for change more frequently compared to factors like gender, age, occupation, etc which we use to determine the contractual premium, and thus must be checked regularly. This also allows clients to enjoy...
  3. When will the FastTrack process be applicable?

    The FastTrack process is only applicable to new policies. This means even for an existing client with an existing policy it will only apply if they take up a new policy.
  4. Which smartphones are supported?

    Most smartphones are supported. In general, all that is needed is a smartphone with a camera, but it does get technical. The guideline below will give an indication of the minimum requirements: Note : If clients cannot open the link for screeni...
  5. How is my blood pressure and medical aid membership used to determine premium discounts?

    Both these requirements must be met to qualify for an additional 50% of the discount earned for BMI. If either of these two criteria are not met, no additional BMI LifeReturns® discount will be allocated. Blood pressure Client blood pressure (syst...
  6. If something changes on my discount factors must I inform Myriad, and will it affect my discount?

    Clients do not need to inform Myriad of such when it happens. Clients will get an opportunity to do so during the compulsory or voluntary reassessment following the change. Myriad will always use the set of results that provides the highest discount...
  7. Can I complete the reassessment screening before my policy is issued?

    Yes. Clients will soon have the option to request as many voluntary screenings as they like, at a small fee per screening, on Momentum’s client portals such as momentum.co.za . Until then, they will need to contact their financial adviser and reque...
  8. When will my discount get updated?

    Screening results will be processed daily until a daily cut-off time. Results that are received after the cut-off time will be processed the following day. Once results are updated, the correct premium will be calculated immediately. Therefore, if c...
  9. Do I have to belong to Momentum’s medical aid to get my discount?

    Any registered medical aid is acceptable. However, this excludes medical insurance products, e.g., hospital cash plans and gap cover.
  10. Where can I view all discounts that apply to my policy?

    The discount will be shown on the smartphone used for the digital screening and indicated on the LifeReturns® offer that comes with the quote. Once the policy is in force, clients can view the discount(s) on their Momentum App or by logging on to th...