Popular Articles

  1. What is FastTrack underwriting?

    FastTrack is an innovative underwriting process utilising digital screening technology to fast-track qualifying client policies to be issued at standard rates without further medical tests.
  2. If I felt tense during the screening and my blood pressure readings are unnaturally high, can I redo the screening?

    Yes. The standard process will be to perform the voluntary screening, which includes an active fitness assessment. If the outcome of the voluntary screening provides improved results, the results will be updated. This functionality is not currently ...
  3. How long does a screening take to complete?

    The initial screening takes up to 90 seconds, with a bit more time to answer the mandatory questions. The reassessment screening takes up to 10 minutes if you also complete the fitness assessment, typically a step test, and depends on your level of ...
  4. Which smartphones are supported?

    Most smartphones are supported. In general, all that is needed is a smartphone with a camera, but it does get technical. The guideline below will give an indication of the minimum requirements: Note : If clients cannot open the link for screeni...
  5. What discounts do I earn for physical fitness?

    We will allocate a LifeReturns® discount percentage based on the fitness level achieved. Level 3 or higher is required to qualify for a LifeReturns® physical fitness discount as shown in the below table: Physical fitness level Description ...
  6. If one of my rating factors improve, what would cause my discount not to increase?

    It is important to remember that we will always use the full set of screening results, and we will not only update one improved factor to get a higher discount. This means that the LifeReturns® discounts may not change after an improvement in one ra...
  7. What is the maximum discount that can be lost in a single year?

    The absolute maximum discount that could be lost in a worst-case scenario, is 10 percentage points in a single year. This considers a scenario where a client loses 5 percentage points due to not completing a reassessment or having poorer result...
  8. How do I inform Myriad of improved discount factor results?

    The only way Myriad can record improved results is through the digital screening process. Clients can provide results by completing the annual compulsory reassessment digital in-app screening or voluntary digital screening (at a fee determined from...
  9. What is a reassessment period and when is it?

    It is a period when all LifeReturns® clients are required to complete their annual compulsory reassessment. If clients do not complete the reassessment before the end of this period, they will lose their discount (the size of discount drop is limite...
  10. Why is it compulsory to complete the annual reassessment screening?

    The results from the discount factors we screen for change more frequently compared to factors like gender, age, occupation, etc which we use to determine the contractual premium, and thus must be checked regularly. This also allows clients to enjoy...