Popular Articles

  1. Can my adviser use their own cellphone to do my screening?

    Last Updated: 17/04/2023 in The initial screening process
    The initial screening can be done with the assistance of the financial advisers using their mobile device or clients can send the link to the adviser to do the screening on their own mobile device.

  2. Where can I view the discount that I qualify for?

    Last Updated: 17/04/2023 in The factors determining my discount
    The discount will be shown on the smartphone used for the digital screening and indicated on the LifeReturns® offer that comes with the quote,  and on the clients momentum profile on momentum.co.za

  3. If something changes on my discount factors must I inform Myriad, and will it affect my discount?

    Last Updated: 17/04/2023 in The factors determining my discount
    Clients do not need to inform Myriad of such when it happens. Clients will get an opportunity to do so during the compulsory or voluntary reassessment following the change. Myriad will always use the set of results that provides the highest discount...

  4. When will the FastTrack process be applicable?

    Last Updated: 05/03/2024 in FastTrack
    The FastTrack process is only applicable to new policies. This means even for an existing client with an existing policy it will only apply if they take up a new policy.

  5. Reassessment process

    Last Updated: 14/04/2025

  6. I get an error message asking for a voucher code.

    Last Updated: 17/04/2023 in The initial screening process
    Delete any Kimi app that may have been downloaded before. Clients can only screen through a link sent by Myriad.

  7. How much does it cost to participate in LifeReturns®?

    Last Updated: 13/04/2023 in What is LifeReturns®?
    The initial and the annual compulsory reassessment digital screenings are free of charge. We will also provide clients with an additional free voluntary reassessment screening if they feel that they can improve on their initial screening results,...

  8. How is BMI used to determine my premium discount?

    Last Updated: 14/04/2023 in The factors determining my discount
    BMI calculates clients' weight relative to their height and indicates the estimated fat percentage in their body. Clients' weight (in kilograms) divided by their height (in meters) squared is used to calculate their BMI. Example: A client who is 1...

  9. Where can I view all discounts that apply to my policy?

    Last Updated: 17/04/2023 in The factors determining my discount
    The discount will be shown on the smartphone used for the digital screening and indicated on the LifeReturns® offer that comes with the quote. Once the policy is in force, clients can view the discount(s) on their Momentum App or by logging on to th...

  10. If I do a voluntary screening soon after my initial screening, and the fitness result is worse, will the worst result be applied?

    Last Updated: 17/04/2023 in The initial screening process
    No, we will use the best set of results until the next improved set of results become available. Clients enjoy the results that give them the highest discount until completing the next compulsory reassessment or the end of the next reassessment seas...
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Momentum is part of Momentum Metropolitan Life Limited, an authorised financial services and registered credit provider. © Momentum Metropolitan Life Limited.