Popular Articles

31. How is the discount for my Funeral Benefit calculated?

    Last Updated: 03/05/2023 in The factors determining my discount
    The main life (principal member) needs to complete the digital screening and will receive the corresponding discounts on their Funeral Benefit. If the spouse of a life is added to a Funeral Benefit, the spouse will be required to complete the screen...

32. Is the verification done with Home Affairs?

    Last Updated: 20/04/2023 in The initial screening process
    Yes, clients' identities are verified with Home Affairs.

33. How would the interaction with Hello Doctor impact my discount?

    Last Updated: 16/08/2023 in Hello Doctor
    Simply put, it won’t.  Your interaction remains private, and it is not connected to LifeReturns®.

34. How do I start the screening process?

    Last Updated: 06/04/2023 in The initial screening process
    The initial screening session will always be initiated from the link sent to you by your financial adviser. The reassessment screenings will be available through a generic link that can be found in the reminder  communication we will send to ...

35. Do all clients on a single policy qualify for discounts?

    Last Updated: 14/04/2023 in The factors determining my discount
    Yes, all clients that complete the digital screening will have their applicable discount applied on their respective benefits.

36. How do you verify that the correct person is doing the screening?

    Last Updated: 18/04/2023 in The initial screening process
    We use the home affairs data to validate that it is the correct insured life who is doing the screening. This will  happen automatically in the background for most clients, while others may be requested to scan their Green  barcoded ID book, ID...

37. What discounts do I earn for BMI, blood pressure and medical aid membership?

    Last Updated: 17/04/2023 in The factors determining my discount
    The discounts that can be earned based on clients BMI, blood pressure reading, and medical aid membership are as follows: Body Mass Index (BMI) BMI description BMI only discount percentage BMI, blood pressure and medical aid combinatio...

38. How is physical fitness used to determine premium discounts?

    Last Updated: 20/04/2023 in The factors determining my discount
    Fitness level will be determined through the digital screening process. The digital screening’s aim is to measure cardiovascular fitness, and the exact nature of the test differs depending on whether it is the initial screening, or whether it is ...

39. How does the regular debit order discount work?

    Last Updated: 20/04/2023 in The factors determining my discount
    We will reward clients upfront with a monthly discount of 5% on their premium if they pay their premiums regularly via a debit order and perform a digital LifeReturns® screening. When clients take out a Myriad policy and perform a digital LifeReturn...

40. How is the discount calculated for my Last Survivor Death Benefit?

    Last Updated: 17/04/2023 in The factors determining my discount
    Both lives must complete the screening to earn a discount on the Last Survivor Death Benefit. No discount will be applied to this benefit if only one or none of the two lives completes the screening. The lowest discount of the two lives will be app...

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