Popular Articles

  1. Do the discount factors make provision for older ages?

    Last Updated: 17/04/2023 in The factors determining my discount
    The discount model does not change at older ages, but age is allowed for inherently in the fitness component since the fitness requirement will vary by age. Optimal blood pressure is deemed to be appropriate irrespective of age and medical aid membe...

  2. Where can I find more information about LifeReturns®?

    Last Updated: 26/04/2023 in What is LifeReturns®?
    The relevant information about LifeReturns® can be found on the Momentum App, Momentum Website, momentum.co.za and the latest version of the LifeReturns® Handy Guide, which you'll find here . ...

  3. FastTrack

    Last Updated: 29/02/2024

  4. Must I complete the reassessment screening to keep my regular debit order discount?

    Last Updated: 14/04/2023 in Reassessment process
    No, you activate the regular debit order discount when you complete your first digital screening, and it will remain in place until you miss the regular debit order payment.

  5. What does the screening app assess?

    Last Updated: 17/04/2023 in The initial screening process
    The digital screening, for the purpose of LifeReturns®, assesses BMI, blood pressure, medical aid membership and physical fitness. Some of the factors are assessed by the  screening technology, e.g., blood pressure, resting heart rate and fitness le...

  6. How would the interaction with Hello Doctor impact my discount?

    Last Updated: 16/08/2023 in Hello Doctor
    Simply put, it won’t.  Your interaction remains private, and it is not connected to LifeReturns®.

  7. How do I start the screening process?

    Last Updated: 06/04/2023 in The initial screening process
    The initial screening session will always be initiated from the link sent to you by your financial adviser. The reassessment screenings will be available through a generic link that can be found in the reminder  communication we will send to ...

  8. When will my discount get updated?

    Last Updated: 17/04/2023 in The factors determining my discount
    Screening results will be processed daily until a daily cut-off time. Results that are received after the cut-off time will be processed the following day. Once results are updated, the correct premium will be calculated immediately. Therefore, if c...

  9. What technology is used to take these measurements?

    Last Updated: 12/04/2023 in The initial screening process
    Remote photoplethysmographic imaging (rPPG) is the technology used. rPPG imaging is a camera-based solution enabling stress and heart rate monitoring using regions on the face. LifeReturns® screening measures heart rate and stress level by reconstr...

  10. Does the screening app validate my BMI?

    Last Updated: 17/04/2023 in The factors determining my discount
    No, not currently, but this  is the technology that Myriad is exploring. Momentum will validate clients' BMI, as calculated from the digital screening, with a Fastlane medical practitioner. If the medical practitioner’s BMI validation differs fro...
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