New Articles

  1. At what point am I informed about the Hello Doctor service?

    We mention the Hello Doctor service right up front in the consent section of the app.  If any of your results are worrisome, you’ll get a pop-up message in the app to let you know a doctor will contact you.
  2. At what point will Hello Doctor contact me?

    During the screening process, all potentially harmful results will alert Hello Doctor and you’ll get an in-app notification (a pop-up) to let you know that a doctor will contact you.  The Hello Doctor service will be triggered by a combination of f...
  3. Hello Doctor for LifeReturns screenings

    Digital health screening combats “the silent killer”. A digital health check-up is a service we offer— free —to all our LifeReturns® clients (and prospective clients).  High blood pressure often doesn’t present with symptoms.  That puts you...
  4. What is LifeReturns® - in a nutshell?

    LifeReturns ® gives you a personalised discount of up to 35% off on your life insurance premiums. It's a modern approach to calculating maximum discounts on your monthly life insurance premium using the latest digital technology to quickly and accu...
  5. What are the criteria to qualify for FastTrack?

    The table below indicates which factors are considered for FastTrack. Factor FastTrack is applicable when*: Validation stage Age, BMI, and health questions Clients are 50 years old (age next birthday), or younger. Client's BMI is bet...
  6. FastTrack

  7. Reassessment process

  8. The factors determining my discount

  9. The initial screening process

  10. What happens if my policy is submitted to new business and I have not completed my screening?

    Scenario #1 If clients screen and receive a discount before underwriting   accepts the policy, their first premium will be the discounted premium. Scenario #2 If clients screen and receive a discount after underwriting has accepted the ca...