New Articles

  1. Why does my phone go into “sleep mode” while I am performing the step test?

    Created On: 12/12/2024 in Reassessment process
    The settings on your phone have been set to 'sleep mode' within five minutes of no use.  Change the settings on the phone as the step test will take five minutes.

  2. Test article

    Created On: 13/11/2024 in Kimi Tracking app
    Test article

  3. What should I do if I've been allocated an estimated fitness level?

    Created On: 13/08/2024 in Reassessment process
    An estimated fitness level, based on your health screening results, will be allocated in the following three instances:  When you are older than 70 years of age - you will not have an option to complete an active fitness assessment  When you are ...

  4. Can everyone do an active fitness assessment as part of their reassessment screening?

    Created On: 13/08/2024 in Reassessment process
    Due to safety concerns insured lives aged 70 and older, as well as clients in poor health, will not have an option to do an active fitness assessment. However, we will apply a fitness estimate to their discount.

  5. Who can do a LifeReturns® screening?

    Created On: 13/08/2024 in The initial screening process
    All new and existing insured lives  aged 18 and older can do a LifeReturns® screening due to POPIA restrictions.

  6. What you need to know about Hello Doctor

    Created On: 30/08/2023 in Hello Doctor

  7. Who is Hello Doctor?

    Created On: 15/08/2023 in Hello Doctor
    Proudly run by Momentum Health Solutions, Hello Doctor is a telehealth service made available to all our Momentum Metropolitan clients.

  8. How would the interaction with Hello Doctor impact my discount?

    Created On: 15/08/2023 in Hello Doctor
    Simply put, it won’t.  Your interaction remains private, and it is not connected to LifeReturns®.

  9. What happens after Hello Doctor has contacted me?

    Created On: 15/08/2023 in Hello Doctor
    The doctor will help you to make an informed decision on possible next steps, likely referring you to your own GP if required.

  10. How and when will Hello Doctor contact me?

    Created On: 15/08/2023 in Hello Doctor
    Within 24 hours of screening, you’ll receive a WhatsApp message from the doctor, and you can choose to engage further.
Disclaimer
Momentum is part of Momentum Metropolitan Life Limited, an authorised financial services and registered credit provider. © Momentum Metropolitan Life Limited.