Popular Articles

  1. What is the difference between the initial screening and the reassessment?

    Last Updated: 17/04/2023 in Reassessment process
    Process wise, the reassessment screening will be accessible from a generic screening link in the reminder  communication that we will send to clients, as well as being available on the website. It will be a web-based  solution, which means client...

  2. What factors do you use to determine the discounts?

    Last Updated: 13/04/2023 in The factors determining my discount
    The factors used are: Body Mass Index (BMI) Blood pressure reading Registered medical aid membership Physical fitness level Regular debit order payment

  3. Who can I contact if I need help while screening?

    Last Updated: 12/04/2023 in The initial screening process
    During screening a ‘get help’ button is available to assist with all the screening queries through the client’s preferred support channel.

  4. Do all clients on a single policy qualify for discounts?

    Last Updated: 14/04/2023 in The factors determining my discount
    Yes, all clients that complete the digital screening will have their applicable discount applied on their respective benefits.

  5. How is the discount calculated for my Last Survivor Death Benefit?

    Last Updated: 17/04/2023 in The factors determining my discount
    Both lives must complete the screening to earn a discount on the Last Survivor Death Benefit. No discount will be applied to this benefit if only one or none of the two lives completes the screening. The lowest discount of the two lives will be app...

  6. What if I want to improve the outcome of my passive fitness assessment?

    Last Updated: 17/04/2023 in The factors determining my discount
    The standard process will be for clients to perform the voluntary reassessment screening, which includes an active fitness assessment. If the outcome of the voluntary screening provides improved results, the results will be updated. This functionali...

  7. Why is my identity checked and verified when you have a FICA check as part of the application process?

    Last Updated: 17/04/2023 in The initial screening process
    The purpose of the identity check and verification during screening is not to check client FICA details, it is for Myriad to make sure that the correct individual is doing the screening. This includes liveness checks throughout the entire screening ...

  8. What discounts do I earn for BMI, blood pressure and medical aid membership?

    Last Updated: 17/04/2023 in The factors determining my discount
    The discounts that can be earned based on clients BMI, blood pressure reading, and medical aid membership are as follows: Body Mass Index (BMI) BMI description BMI only discount percentage BMI, blood pressure and medical aid combinatio...

  9. How is the discount for my Funeral Benefit calculated?

    Last Updated: 03/05/2023 in The factors determining my discount
    The main life (principal member) needs to complete the digital screening and will receive the corresponding discounts on their Funeral Benefit. If the spouse of a life is added to a Funeral Benefit, the spouse will be required to complete the screen...

  10. Where can I view my screening results?

    Last Updated: 17/04/2023 in The initial screening process
    The full set of screening results will be sent to the insured life’s smartphone via SMS immediately after screening. The insured life can also view results on their smartphone while screening.  Existing Myriad clients will be able to view results ...
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Momentum is part of Momentum Metropolitan Life Limited, an authorised financial services and registered credit provider. © Momentum Metropolitan Life Limited.