New Articles

  1. How will my screening results be used?

    Created On: 12/04/2023 in The initial screening process
    The screening results will be used to determine premium discounts and in certain cases to fast track the underwriting process. We will use some of the data to validate certain information with our 3rd party service providers, e.g., ID verification w...

  2. How many free screenings am I allowed in a year?

    Created On: 12/04/2023 in The initial screening process
    Every client on LifeReturns® gets a free reassessment screening every calendar year during the reassessment period. Once this has been used clients are more than welcome to do as many screenings as they want. However, this will incur a small fee (de...

  3. Can the screening app tell if I am hypertensive or just experiencing a surge in readings?

    Created On: 12/04/2023 in The initial screening process
    The screening app takes a point-in-time measurement. So, any temporary surge due to high-stress levels or fatigue as an example will cause high blood pressure readings to reflect in the results. It is thus advisable for clients to be calm and relaxe...

  4. How much will a screening session cost me?

    Created On: 12/04/2023 in The initial screening process
    The initial screening and subsequent annual compulsory screenings are completely free of charge. Clients will  soon have the option to request as many voluntary screenings as they like, at a small fee per screening, on  momentum.co.za . ...

  5. What if the results from a health screening app differ from the screening results?

    Created On: 11/04/2023 in The initial screening process
    Inclusivity was a core consideration in designing the LifeReturns® model, and therefore we opted for a model that will use smartphones as they are widely accessible and in use. Therefore, we standardised on our proprietary digital screening technolo...

  6. Will Myriad accept results from any health screening app?

    Created On: 11/04/2023 in The initial screening process
    No, Myriad will only accept results from our approved digital screening. No other fitness device or app can be used as replacement.

  7. What should I do if the screening results are concerning?

    Created On: 11/04/2023 in The initial screening process
    When any of your results are outside the ranges for a healthy individual, clients can expect to be contacted by  a medical professional who monitors the results and reaches out to clients whose results raise an immediate  health concern. Client...

  8. How do you verify that the correct person is doing the screening?

    Created On: 11/04/2023 in The initial screening process
    We use the home affairs data to validate that it is the correct insured life who is doing the screening. This will  happen automatically in the background for most clients, while others may be requested to scan their Green  barcoded ID book, ID...

  9. How do I get the voluntary digital screening link?

    Created On: 11/04/2023 in The initial screening process
    Clients can request a voluntary screening on Momentum’s client portals, such as   momentum.co.za . The first  voluntary reassessment screening will be free if performed before the first compulsory reassessment date, but  additional volunta...

  10. What is the difference between the initial screening and the reassessment?

    Created On: 11/04/2023 in Reassessment process
    Process wise, the reassessment screening will be accessible from a generic screening link in the reminder  communication that we will send to clients, as well as being available on the website. It will be a web-based  solution, which means client...
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Momentum is part of Momentum Metropolitan Life Limited, an authorised financial services and registered credit provider. © Momentum Metropolitan Life Limited.