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  1. If I do a voluntary screening soon after my initial screening, and the fitness result is worse, will the worst result be applied?

    No, we will use the best set of results until the next improved set of results become available. Clients enjoy the results that give them the highest discount until completing the next compulsory reassessment or the end of the next reassessment seas...
  2. What if I want to improve the outcome of my passive fitness assessment?

    The standard process will be for clients to perform the voluntary reassessment screening, which includes an active fitness assessment. If the outcome of the voluntary screening provides improved results, the results will be updated. This functionali...
  3. When will the first reassessment period be?

    The first reassessment period will be from 1 January 2025 until the end of March 2025.  Update: As a once-off concession, we've extended the period until the end of April 2025.
  4. What is a reassessment period and when is it?

    It is a period when all LifeReturns® clients are required to complete their annual compulsory reassessment. If clients do not complete the reassessment before the end of this period, they will lose their discount (the size of discount drop is limite...
  5. How long are my screening results valid for before I take a Myriad policy?

    The results are valid for three months or until the end of December after screening if it was not applied to any policy. If the results have been applied to any policy, the results will be valid until the end of the next compulsory reassessment peri...
  6. What does the screening app assess?

    The digital screening, for the purpose of LifeReturns®, assesses BMI, blood pressure, medical aid membership and physical fitness. Some of the factors are assessed by the  screening technology, e.g., blood pressure, resting heart rate and fitness le...
  7. Must I be vaccinated against Covid 19 to participate in LifeReturns®?

    No, this is not a requirement to take up LifeReturns®.
  8. Where can I find more information about LifeReturns®?

    The relevant information about LifeReturns® can be found on the Momentum App, Momentum Website, momentum.co.za and the latest version of the LifeReturns® Handy Guide, which you'll find here . ...
  9. If something changes on my discount factors must I inform Myriad, and will it affect my discount?

    Clients do not need to inform Myriad of such when it happens. Clients will get an opportunity to do so during the compulsory or voluntary reassessment following the change. Myriad will always use the set of results that provides the highest discount...
  10. How often is Myriad planning to change the discount factors?

    The factors included in, and levels required for, LifeReturns® discount percentages will not be changed before 31 December 2027. The factors referred to are: Body Mass Index (BMI) Blood pressure and medical aid membership Physical Fitness Regul...