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Last Updated: 16/08/2023
in Hello Doctor Simply put, it won’t. Your interaction remains private, and it is not connected to LifeReturns®.
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Last Updated: 16/08/2023
in Hello Doctor The doctor will help you to make an informed decision on possible next steps, likely referring you to your own GP if required.
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Last Updated: 16/08/2023
in Hello Doctor Within 24 hours of screening, you’ll receive a WhatsApp message from the doctor, and you can choose to engage further.
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Last Updated: 16/08/2023
in Hello Doctor We mention the Hello Doctor service right up front in the consent section of the app. If any of your results are worrisome, you’ll get a pop-up message in the app to let you know a doctor will contact you.
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Last Updated: 16/08/2023
in Hello Doctor During the screening process, all potentially harmful results will alert Hello Doctor and you’ll get an in-app notification (a pop-up) to let you know that a doctor will contact you. The Hello Doctor service will be triggered by a combination of f...
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Last Updated: 10/05/2023
in What is LifeReturns®? LifeReturns ® gives you a personalised discount of up to 35% off on your life insurance premiums. It's a modern approach to calculating maximum discounts on your monthly life insurance premium using the latest digital technology to quickly and accu...
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The absolute maximum discount that could be lost in a worst-case scenario, is 10 percentage points in a single year. This considers a scenario where a client loses 5 percentage points due to not
completing a reassessment or having poorer result...
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Last Updated: 03/05/2023
in Reassessment process The LifeReturns® Reassessment Protector firstly limits the impact of annual discount reductions (either because clients have poorer digital screening results* or did not complete the compulsory annual reassessment digital screening). In both cases, ...
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No, screening can only be completed on a compatible smartphone, not on a laptop or desktop. Nurses will unfortunately not have digital screening functionality available. In terms of LifeReturns® discounts nurses will only validate the insured life’s...
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The main life (principal member) needs to complete the digital screening and will receive the corresponding discounts on their Funeral Benefit. If the spouse of a life is added to a Funeral Benefit, the spouse will be required to complete the screen...